Post by account_disabled on Jan 6, 2024 13:29:45 GMT 10
Acall you can focus on what matters connecting with your clients. Call recordings help you keep track of order information troubleshooting resolutions and any necessary postcall todos. How to record cell phone calls on different devices With Brevo Phone Brevo Phone makes it easy to record a phone call on any device whether that means a smartphone or a computer. With its builtin call recording software you can easily record incoming calls and conversations. To get started with this feature go to your Brevo Phone settings and click Activate.
Note Depending on your businesss and your customers locations and Country Email List regulations you will have to pay attention to legalities such as data protection laws. There can be a wide variety of state laws including oneparty consent states so doublecheck what is needed in your area. Incoming calls will either be warned or will be asked for consent before call recordings begin. No need to actively consent If your call doesnt need active consent before recording then you can select the call recording with announcement button. That way Brevo Phone will still inform your caller that the call is being recorded but it wont require the extra step of explicit consent. Call recording with explicit consent With explicit consent selected.
Brevo Phone will ask the caller for their consent to record the call. the call will be recorded. If there is no response or a negative response then Brevo Phone will not record the call. It is easy to start pause and stop recording as needed. Pause or end the recording to keep certain parts of the conversation confidential by simply pressing pause or end on the record button. That way you can keep track of everything that you need without putting your clients private information at risk. To find a call recording simply go to Brevo Phone Settings. All your recorded calls are stored there. In addition to.
Note Depending on your businesss and your customers locations and Country Email List regulations you will have to pay attention to legalities such as data protection laws. There can be a wide variety of state laws including oneparty consent states so doublecheck what is needed in your area. Incoming calls will either be warned or will be asked for consent before call recordings begin. No need to actively consent If your call doesnt need active consent before recording then you can select the call recording with announcement button. That way Brevo Phone will still inform your caller that the call is being recorded but it wont require the extra step of explicit consent. Call recording with explicit consent With explicit consent selected.
Brevo Phone will ask the caller for their consent to record the call. the call will be recorded. If there is no response or a negative response then Brevo Phone will not record the call. It is easy to start pause and stop recording as needed. Pause or end the recording to keep certain parts of the conversation confidential by simply pressing pause or end on the record button. That way you can keep track of everything that you need without putting your clients private information at risk. To find a call recording simply go to Brevo Phone Settings. All your recorded calls are stored there. In addition to.